US Secretary of Defense Office Suffers Weeks of Fax Downtime

Posted on by Paperless Productivity Posted in News to Use, RightFaxTagged , , ,

Last month, the Office of the Secretary of Defense fax machine failed. The fax machine failure had far reaching effects as fax served as the primary method for requesting Freedom of Information Act documents. As of September 17th, there was a substantial backlog of information requests numbering in the thousands with an estimated downtime of a couple of weeks to two months. Organizations who rely on fax as a mission critical application should stop and seriously think about investing in digital fax solutions that leverage multiple points of failure to ensure operational continuity.

Fax server redundancy avoids headaches caused by down-time

Redundancy should be heavily considered with each fax deployment. Organizations who use fax on a daily basis to receive orders, process invoices or any other mission critical paperwork cannot afford to suffer any down-time as it can have a negative effect on revenue streams and customer relations. RightFax is a fully scalable and customizable digital fax solution that can be retrofitted to accommodate the diverse infrastructural needs of an organization. With that comes various types of redundant configurations, such as:

  • Mirrored Redundancy – Production RightFax license at production location with non-production RightFax license at back-up site with SQL / NAS synchronization
  • Split Redundancy – Equal distribution of active RightFax licenses between production location and disaster recovery site with SQL / NAS synchronization
  • Cloud-based Redundancy – Provides back up channel capacity in the cloud. If RightFax is down, customers can still receive and manage faxes via web-browser

RightFax can be deployed in a variety of redundant configurations with varying levels of redundancy to accommodate the diverse needs and requirements for critical application fail-over. Do not suffer the downtime, operational inefficiency and embarrassment felt by the Secretary of Defense Office. Ensure that your mission critical fax system is prepared for any unscheduled calamity and ensure business continuity by deploying redundant digital fax solutions

The Road to a Paperless Office

Posted on by Paperless Productivity Posted in News to UseTagged , ,

Businesses that seek to adopt paperless office practices run into a series of challenges. Whether it is an office-culture unwilling to change or clients and suppliers reluctant to hop on the band wagon, many obstacles remain in front of paperless initiatives.

However, some business leaders believe this aversion to change may shift with a younger generation entering the workforce. Such a shift in attitude may be critical. Industries with paper intensive workflows can see paper expenses reach well above six figures. In times of economic uncertainty such as these, going paperless may be the answer to question of how to remain viable.

Adoption of paperless office culture can lead to increase in market position

Businesses moving to paperless processes cuts operation costs, and according to some, may increase their place within the market. Cloud computing and other technologies, such as fax-over-IP, serve as allies in the fight to rid the office of paper. Offices should leverage these technologies to drive paperless initiatives.

While taking your entire enterprise paperless may not be a feasible proposition, many have found success in starting with paper intensive departments such as:

  • Accounts Payable
  • Order Processing
  • Purchasing
  • Operations

The implementation of paperless technologies in the workforce has seen considerable growth and success within the healthcare industry as electronic medical records software and digital fax distribution have rendered many hospitals and clinics paperless.

The move to a paperless office provides many benefits that cannot be ignored. Increased worker efficiency through automation of processes coupled with decreased operational expenses can provide a road to navigate out of these economic troubles. Paperless Productivity President Shamel Naguib spoke to the Connecticut Green Guide, a publication of the Hartford Business Journal, about adoption of paperless business practices and the various corresponding benefits. The road to a truly paperless solution can be bumpy, but the destination is well worth the drive.