Ricoh is often the vendor of choice for large MFP fleets. It’s also a natural integration partner for OpenText, the developers of RightFax.

With RightFax, any networked Ricoh MFP can fax more efficiently for less money. For instance, many choose to:

  • Consolidate faxing into a single, walk-up device that users are already familiar with
  • Eliminate expensive analog fax lines while increasing availability and access
  • Centralize user authentication, phone book management, and more
  • Create custom privacy policies and granular audit trails for every MFP fax you send/receive
  • Fill in cover sheet information from MFPs or PCs, as preferred

The greater the volume or complexity of your daily MFP faxing, the faster the ROI of RightFax integration.

We’ve also created a special integration method that makes it a smooth transition for users. Our Ricoh + RightFax clients can keep the same Ricoh user experience, which means no clumsy fax-to-email addresses and no new devices to learn.

Ricoh Models for MFP Faxing with RightFax

Please note that multiple connectors are available, both generic and native. Please contact a Paperless Productivity solutions architect to confirm which options apply to your own device fleet.

Practically any Ricoh device will work with RightFax. However, many of Ricoh’s MFP models are equipped with Embedded Software Architecture (ESA), which Ricoh’s proprietary framework for integrating devices into custom applications and third-party tools. This allow for richer functionality than a generic connector.

OpenText offers two native ESA connectors. The first uses Ricoh’s SDK/J technology and requires RightFax 10.6 or later. As this is the older of the two technologies, forward compatibility is only guaranteed through RightFax Release 16 EP 4.

Currently compatible models include:

MP C4504 MP C5404ex MP C6004 MP C6004ex
MP C6503 MP C8003 MP 6503SP MP 7503SP
MP 9003SP MP 305SPF MP 402SPF MP 501SPF
MP 601SPF MP C307SPF MP C407SPF MP C306SPF
MP C406SPF MP 2555 MP 3055 MP 3555
MP 4055 MP 5055 MP 6055 SP C840dn
SP C842dn MP C401 MP C402 MP 2554
MP 3054 MP 3554 MP 4054 MP 5054
MP 6054 MP C2004ex MP C2504 MP C2504ex
MP C3004 MP C3004ex MP C2004 SP 8400dn
SP C435DN SP C440DN MP C5503 MP 401SPF
SP 342DN MP 2553SP MP 3053SP MP 3353SP
MP C2003 MP C2503 SP 4510SF MP C6502
MP C8002 SP 4520DN SP 4510DN SP C730DN
MP C305SPF MP 301SPF MP 2501SP SP C831DN
SP 8300DN MP C3002 MP C3502 MP C4502
MP C4502A MP C5502 MP C5502A MP 4002SP
MP 5002SP MP 6002SP MP 7502SP MP 9002SP
CW 2200SP MP 2352SP MP 2852SP MP 3352SP
SP C430DN CLP35DN LP135CN SP C431DN
CLP40DN LP140CN SP 4310N SP C320DN
SP 5200DN SP 5210DN SP 5200S SP 5210SF
SP 5210SR MP C2051 C9120 LD620C
MP C2551 C9125 LD625C MP C300
C230 LD130 MP C400 C400
LD140 MP C3001 C9130 LD630C
MP C3501 C9135 LDD635C MP C4501
C9145 LD645C MP C4501A C9145A
LD645CA MP C5501 C9155 LD655C
MP C5501A C9155A LD655CA MP C6501
C9065 LD365C MP C7501 C9075
LD375C MP C3003 MP C3503 MP C4503
MP C5503 MP C6003 MP 401SPF

The second connector uses Ricoh’s newer SmartSDK WebBrowserNX technology, and requires Ricoh SmartOP Panel Gen1 or Gen2 and RightFax 16 EP 2, SR 1 or higher. This is the sole platform for future devices on OpenText’s Ricoh roadmap.

As of publishing, compatible devices include:

MP C4504 MP C5404ex MP C6004 MP C6004ex
MP C6503 MP C8003 MP 6503SP MP 7503SP
MP 9003SP MP 305SPF MP 402SPF MP 501SPF
MP 601SPF MP C307SPF MP C407SPF MP C306SPF
MP C406SPF MP 2555 MP 3055 MP 3555
MP 4055 MP 5055 MP 6055 SP C840dn
SP C842dn MP C401 MP C402 MP 2554
MP 3054 MP 3554 MP 4054 MP 5054
MP 6054 MP C2004ex MP C2504 MP C2504ex
MP C3004 MP C3004ex MP C2004 MP 2553SP
MP 3053SP MP 3353SP MP C2003 MP C2503
MP C3003 MP C3503 MP C4503 MP C5503
MP C6003

Faxing with MFPs & RightFax

When your organization is ready to explore a RightFax integration for Ricoh MFP faxing, we are here to help. Paperless Productivity offers not only cutting-edge fax solution architecture and consulting, but North America’s premier RightFax support help desk and training services. Please reach out to us today for further information, whether online or by phone at 877 MY FAXING (693-2946).