RightFax support plans by Paperless Productivity® help keep your implementation running smoothly without technical headaches, operational delays, or cash flow disruptions.
A support and maintenance program is only as good as the expertise and commitment of the team behind it. Our dedicated technical professionals, supported by advanced tools and processes, deliver prompt, precise solutions that keep RightFax rock-solid over the long run.
We provide:
We provide expert RightFax support plans to ensure you stay operational, no matter the challenge.
For organizations that can’t afford any downtime, this is the gold standard. Our team is available 24 hours a day, 7 days a week—whenever you need us, wherever you are.
Please note that 7x24 plans are per server.
This plan provides comprehensive support during regular business hours, perfect for organizations that can manage scheduled maintenance but still require fast assistance when issues arise.
Our next-day replacements plans get you up and running ASAP in the event of a fax board failure.
If you experience a board failure, then we send a replacement board via overnight courier, and you return the faulty board within 10 days. In most cases, the replacement board arrives one business day after contacting us.
Need urgent help without an active support plan? No problem.
Call us for one-time support, and our team will address your RightFax issue quickly and effectively.
Don't let fax downtime interrupt business! Contact us online or at 1-877-MY-FAXING (1-877-693-2946) to discuss your support needs today.
