RightFax & Clinisys (Sunquest) Outbound Fax Automation

Clinisys (formerly Sunquest) offers a suite of cutting-edge LIS and LIMS solutions such as PowerPath and CoPathPlus.

With thousands of customers reportedly running billions of tests each year, Clinisys applications handle a staggering volume of information.

Much of that information still needs to be delivered by fax—and that's where users run into roadblocks. It's generally possible to trigger outbound faxes from within the application, but there's little in the way of automation or enterprise-grade management features.

Our RightFax–Clinisys integration makes outbound faxing automatic, secure, and paperless, even at enterprise scale.

Modern Faxing for Modern Labs

Simple outbound faxing capabilities are table stakes, but they no longer suffice for today's larger, more complex customers. For example, Clinisys alone does not generally address:

  • Outbound fax automation
  • Receipt and routing of inbound faxes
  • Interaction with most vendors and third-party services
  • SMS, email, and other common protocols
  • Non-trivial user or group security requirements
  • Audit trails and preparation

...among other significant requirements. Our recommended solution—and the healthcare industry standard—is OpenText RightFax via our Private Fax Cloud® architecture.

How RightFax Automates Clinisys Outbound Faxing

The best way to integrate RightFax with CoPathPlus or other Clinisys applications depends on your workflow requirements, development resources, and any other applications and devices that will share the digital fax solution.

That being said, our standard integration technique allows the vast majority of labs to get up and running in weeks—not months—with rapid ROI. And since the integration is built using native RightFax features, you can count on long-run support from an established, accessible, and well-resourced vendor.

How Users Benefit From RightFax

For end users, RightFax integration delivers several features that traditional faxing cannot. Some of the most common are:

  • End-to-end encryption and certified delivery for airtight information protection with a granular audit trail.
  • Native integrations with additional line-of-business tools, which automate virtually any conceivable workflow.
  • Integration of fax, email, and SMS for simpler inbound and outbound faxing.
  • Searchable PDF creation for more accessible and useful AP reports, orders, documentation, etc.

RightFax also creates business benefits far beyond the scope of Clinisys itself.

  • Time and money savings thanks to intuitive fax workflows that minimize manual input, eliminate paper, and even eliminate phone lines.
  • Reliable delivery that is simple to scale along with lab volumes and business complexity.
  • Centralized management of all inbound and outbound faxes through your LIS/LIMS, EHRs/EMRs, and practically any other software or services.

Many healthcare orgs recognize the value of RightFax but aren't sure where to begin. Fax itself is simple and familiar, but it's another story to address it in a modern, automated, paperless fashion.

Doing it right requires experience at the intersection of telecom, IT infrastructure, software development, and business analysis. And, of course, profound knowledge of the RightFax platform itself.

Our team at Paperless Productivity brings this expertise to the table, after more than two decades of working with household names in healthcare.

To discuss your own workflow requirements, or the technical details of Clinisys integration, contact us today for a no-obligations consultation.

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