RightFax and NextGen Fax Integration

Key points:

  • Yes, the NextGen application supports RightFax integration—both on premises and via the managed Private Fax Cloud®.
  • Our team supports RightFax environments. Your RightFax VMs and related infrastructure do not need ongoing support or assistance from NextGen engineers.
  • Our team deploys RightFax from scratch, including initial NextGen integration, as well as accompanying tasks like telecom configuration.

Why RightFax With NextGen?

NextGen–RightFax integration simplifies business processes, reducing costs and security challenges for healthcare providers. This integration supports HIPAA compliance and enables efficient document sharing, from physician logs to lab results and medical records.

RightFax integration supports both regional and national providers by enhancing security, cutting workflow time, and securely extend remote fax capabilities for distributed teams.

What RightFax Brings to NextGen

RightFax offers a scalable, encrypted fax platform that is user-friendly and cost-efficient. NextGen customers gain access to:

  • Efficient inbound and outbound faxing for all document types.
  • HIPAA-compliant fax transmission and storage.
  • Cost and time savings by eliminating paper-based fax processes.
  • Secure and dependable information delivery.
  • Transmission notifications via email, web client, or custom alerts.
  • Routing options for inbound faxes to email, network folders, or web clients.

Questions to Ask About Other Fax Solutions

Multiple fax software vendors support or somehow accommodate NextGen. However, none provide RightFax's full feature set.

If you're considering an alternative, then we strongly recommend asking:

  • Can you see fax transmission in progress, not just after success/failure?
  • How easily does it integrate with other specialized applications like your lab software, cardiology system, RIS, etc?
  • Can you know and control where your fax data and images are stored? How long, exactly, can you keep them there?
  • Can you receive faxes directly into NextGen?

RightFax APIs For NextGen Fax Automation

As healthcare workflows become digital, the next great challenge is automating them.

RightFax offers a RESTful Web API, ideal for unifying the EHR, fax platform, and other business tools through web services that are easy for developers to work with. For customers needing Windows-based or text-file integrations, other RightFax APIs provide additional options, including the built-in NextGen Fax Manager utility.

Integration techniques have major long-term implications, and also depend on what other software needs to be fax-enabled. Your Paperless Productivity® solutions architect will guide you through all possible approaches for your specific environment.

To arrange a live demonstration or technical discussion with a healthcare fax expert, please contact us online or call us at 1-877 MY FAXING (693-2946).

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