RightFax Use Case: Large Community Medical Center

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RightFax remains the de facto fax solution within healthcare given its wide array of features, functionalities and native integrations to EMR / EHR systems. For these reasons, a large scale community medical center transitioned to RightFax in mid-2013. Prior to implementing RightFax, the medical center was using multifunction devices within their various departments and back offices. The emergence of HIPAA and the cost associated with fax-enabling their MFD / MFP (multi-function printer) fleet led them to search for a more cost-effective, compliant and secure method of document distribution. Security was a primary concern, as paper faxes pose a profound compliance risk, and even electronic data (if not properly encrypted), can be a major liability.

After a year of RightFax use, the medical center is thrilled with its investment. RightFax has been integrated with the EMR and email systems for automated faxing and a user-friendly workflow. RightFax integration has also fax-enabled the MFD fleet, thus leveraging their existing infrastructure at a fraction of the cost of buying fax kits for those devices. According to one network admin, “RightFax has served as a big win for us. It’s a high visibility project that addresses both compliance demands and saves us a bunch of money. Not to mention, it makes things easy for me and my team to manage.”

More and more hospitals, clinics and medical centers are transitioning from traditional faxing methods to RightFax fax server technology. RightFax is suitable for organizations of any nature and size, and can plug into diverse sets of existing infrastructure through various available APIs. Do not waste time; schedule a free RightFax consultation with the experts at MyPaperlessFax today!

RightFax 9.4 Sustaining Maintenance

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RightFax 9.4 comes into Sustaining Maintenance on May 31st, 2014. At the end of May, OpenText, the manufacturer of RightFax, will no longer support RightFax Version 9.4. What does this all mean? Well, version 9.4 will certainly continue to work and, given the stability and reliability of the RightFax platform, will probably work well. In fact, it is very likely that you would have no idea that it is an unsupported version…until something goes wrong.

rightfax 9.4 Sustaining Maintenance May 31st, 2014

When OpenText no longer supports a version of RightFax, OpenText developers will no longer release subsequent patches or updates to fix any sort of problems that may arise with your RightFax environment. The lack of new updates and releases leaves your RightFax environment vulnerable to significant down time, which can be caused by even a simple Microsoft update. As any RightFax administrator or user knows, RightFax server down time can have a significant effect on customer or client relations.

Protect your RightFax investment and ensure that your fax server environment is as up-to-date as possible. While the RightFax experts at MyPaperlessFax will continue to support your unsupported RightFax environment, upgrading to RightFax Version 10.6 is the only way to ensure that your RightFax environment remains as sturdy and reliable as you’ve come to expect. Contact the RightFax experts at MyPaperlessFax to discuss an upgrade path that makes sense for you and your organization.

babyTEL Releases Encryption for SIP Fax-over-IP

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babyTEL, an industry leading FoIP (fax-over-IP) provider specializing in SIP technology has just released transmission encryption options. SIP, or Session Initiation Protocol, allows fax users to send and receive faxes in a real-time fashion using virtual phone lines. There are many SIP providers on the market, however babyTEL specializes in SIP-based faxing and has optimized their SIP network for faxing.

babyTEL offers SIP encryption for real-time fax transmission

Earlier this week, babyTEL announced that it now offers encryption for all real-time fax transmissions. The fax experts at MyPaperlessFax leverage babyTEL SIP to provide fax server and RightFax users with highly available and centralized configurations. The extension of encryption options provides an added layer of security to fax transmissions that is fully compliant with HIPAA and SOX regulations making babyTEL SIP fax-over-IP solutions some of the most secure and robust on the market.

In industries such as healthcare, where fax is a mission critical application, organizations must ensure that each incoming and outgoing fax is properly transmitted. If your organization receives most business through physician referrals, failed fax transmissions can often deter a fellow provider from continuing to refer patients to your clinic. The high-availability of fax transmission channels provided by SIP goes a long way to ensure optimization of a fax server deployment that can accommodate high fax volumes. Fax over IP solutions using SIP technology serve as a perfect solution for healthcare organizations by ensuring fax transmission/receipt and provides added levels of security that support HIPAA regulatory standards.

Encrypted FoIP transmission also complement the RightFax encryption module to facilitate end-to-end protection of data both ‘in motion’ and at rest on the RightFax server. And with the ever-growing importance of secure faxing for health care, in particular, there has never been a better time to discuss this innovative SIP/FoIP standard with your RightFax support provider.

RightFax 10.6: Encryption Module

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Last week, our series introducing the various new features of RightFax 10.6 centered largely on new compatibility features. This week, we will take a look at the newly instituted Security and Compliance features such as the new RightFax Encryption Module.



RightFax continues to provide best-of-breed fax server technology that streamlines document exchange in combination with a high-level of security that supports various compliance standards such as HIPAA, Sarbanes-Oxley and Gramm-Leach-Bliley.

RightFax Encryption Module provides for added security

The Encryption Module is a brand new module released by OpenText that further strengthens information security and compliance efforts. The Encryption Module is available on all version 10.6 server license types as an optional module. The RightFax Encryption Module extends the following features:

  • Encrypt all fax images stored in the RightFax image directory
  • Encrypts all data at rest with Triple DES 192-bit security
  • Tracking of all authorized access
  • Denies all unauthorized access

The Encryption Module serves as the latest addition to the RightFax security and compliance features. With the new module, all data at rest is encrypted with full tracking of access to the encrypted files. Leverage the encryption module to ensure that all your data is secure and accounted for.

RightFax 10.6 Updates: Support for Latest Multifunction Printers (MFPs)

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RightFax fax server integrations with multifunction printers (MFPs) and multifunction devices (MFDs) afford organizations the ability to consolidate all network faxing services while extending fax services to an organization’s MFP / MFD fleet. The ability to integrate RightFax with multifunction printers provides scan-to-fax functionality, delivery and receipt notifications and card reader authentication. The extension of RightFax capabilities to an MFP fleet grants cost-savings, improved auditability, increased security and increased employee efficiency and productivity.

RightFax

RightFax 10.6, releasing in Q4 2013, adds features and functionalities to existing MFP / MFD Connectors and supports integration with the most up-to-date iterations of various of MFD / MFP products, including:

  • Konica Minolta
  • HP
  • Xerox

RightFax 10.6 will continue to provide the excellence expected from the market-leading fax server solution. Upgrade to RightFax 10.6 and extend to faxing services to your newly updated Konica Minolta, HP and Xerox MFP / MFD fleet.