Paperless Productivity

May 23, 2025

Ensuring Fax Continuity with High Availability and Disaster Recovery

Fax remains essential in regulated industries. Its legal standing and interoperability make it especially “sticky” in sectors like healthcare, finance, and government….

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April 25, 2025

Hybrid Cloud Fax Solutions: Best of Both Worlds for Enterprise IT

Enterprises that still rely on traditional faxing face growing pressure from compliance requirements, remote workforces, rising infrastructure costs, and SaaS adoption in…

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April 16, 2025

Integrating Cloud Fax with EHRs and Business Systems

Fax is deeply (perhaps permanently) embedded in regulated industries such as healthcare and finance. But traditional fax tools are cumbersome, at best,…

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April 8, 2025

Cloud Fax vs. Legacy Fax: Cost & Compliance Benefits

Traditional fax servers are familiar and trusted, but they bring serious cost, maintenance, and compliance burdens. Cloud fax services have matured into…

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Healthcare Cloud Fax & HIPAA: Ensuring Compliance in 2025

Proper handling of protected health information (PHI) is the single most important factor in any healthcare IT decision. Yet traditional faxing creates…

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Modernizing Insurance Communications with Cloud Fax

The insurance industry relies on fast, secure communication to process claims, share policy details, and manage compliance requirements. Traditional faxing methods, while…

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February 5, 2025

Digital Faxing With MHK CareProminence & RightFax

RightFax (now OpenText™ Fax) provides centralized, digital faxing for CareProminence by MHK (formerly MedHOK).  CareProminence excels in care coordination and member engagement,…

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December 9, 2024

RightFax In 2025: What’s New (& What Hasn’t Changed)

OpenText™ Fax (previously RightFax™) remains the market-leading enterprise fax server coming into 2025. It offers secure, scalable digital faxing to and from…

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November 27, 2024

Private Fax Cloud®: The Healthcare Cloud Fax Solution for 2025

As healthcare evolves, traditional fax systems no longer meet the demands of cost, compliance, and efficiency. Private Fax Cloud®, powered by RightFax,…

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October 24, 2024

Private Fax Cloud® Makes Healthcare Run Smoother: A Stress-Free Solution for the Back Office

There’s a “quality of life” factor that’s often overlooked amid discussions of faxing costs and ROI. Yet it has very real implications…

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Cloud Fax Security
July 30, 2024

How Secure is Cloud Faxing?

In brief: Businesses are moving away from traditional fax machines in favor of cloud-based solutions, but security remains a top concern. Can…

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July 15, 2024

What Is Cloud Fax?

Cloud fax is a modern alternative to traditional faxing that allows documents to be sent and received securely over the internet. Instead…

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June 24, 2024

The Evolution of Fax in Healthcare: Why It Remains Essential

As the healthcare industry continues to embrace digital transformation, fax remains an indispensable tool. Its enduring relevance is due to its widespread…

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June 12, 2024

Revamping Fax Workflows in Healthcare: A Transition to Cloud Faxing

Faxing has long been a common bottleneck in healthcare workflows. Despite its cumbersome nature, it remains prevalent due to its security and…

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February 4, 2024

Private Cloud Fax: A Revolution in Healthcare Communication for 2024

Fax as you’ve known it may be a thing of the past. At least, one hopes the days of shuffling papers, physically restricting access…

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February 3, 2024

Is RightFax Still the Leading Enterprise Fax Solution in 2024?

In 2024, OpenText RightFax is the leading fax solution for the enterprise market. Its long-standing reputation, flexible architecture, robust security, and extensive…

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October 28, 2023

RightFax’s Role In Digital Transformation

Fax plays a pivotal role in digital transformation. This seemingly dated technology can make or break a bevy of IT trends, from…

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June 11, 2022

FCC Sunsets Copper Lines, Mandates “Alternative”

The days of analog, copper lines are numbered, according to FCC Order 19-72A1. The Commission’s August 2019 order not only releases carriers…

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June 9, 2021

Digital “Fax Machines” For The Enterprise

You and your team might’ve spent quite a few hours battling fax machines.   Slow transmission, ambiguous statuses, and frequent failures all eat up more time than anyone cares to remember. …

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December 5, 2020

Your Guide to RightFax Modules

Fax workflow variety is nearly infinite.  All involve a sender, a document, and a recipient, but the details in between are endless.  …

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March 29, 2020

Work-from-Home Faxing & HIPAA Compliance

Nearly everyone who can work from home is doing so. That’s true essentially nationwide, and nowhere more than here in Seattle.  As…

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April 11, 2019

RightFax Fax Storage: Managing Fax Images in RightFax

As of 2021, most RightFax fax storage (including dialing rules, users, fax metadata, etc.) is in a SQL Server instance, which lives…

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December 27, 2017

Common RightFax Support Questions: Can I Save Directly to PDF?

Many clients have inquired whether RightFax supports saving fax images directly into PDF format. This was impossible until quite recently, since TIFF…

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April 26, 2015

What Is Enterprise Faxing, Really? (part 3)

We toss around the term “enterprise faxing” on a regular basis in our blog and websites. However, it’s worth taking a closer…

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April 17, 2015

What Is Enterprise Faxing, Really? (part 2)

We toss around the term “enterprise faxing” on a regular basis in our blog and websites. However, it’s worth taking a closer…

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April 6, 2015

What Is Enterprise Faxing, Really? (part 1)

We toss around the term “enterprise faxing” on a regular basis in our blog and websites. However, it’s worth taking a closer…

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March 19, 2015

Fax in the News – A Better Way to Share Medical Records

A local NPR affiliate recounts some disturbing disconnects between users of ostensibly electronic health records: Technology entrepreneur Jonathan Bush says he was…

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March 14, 2015

Announcing ABBYY FlexiCapture for Invoices!

As resources get tighter and compliance mandates grow, we’re willing to bet your AP department is closely scrutinized with regard to metrics…

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March 13, 2015

Fax in the News: A Prescription for Health Info Security

The Anthem records breach is old news by now, as is what occurred on a smaller (yet still enormous) scale at Tennessee’s…

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March 5, 2015

Rethinking Fax to Reinforce Competitive Advantage — Part 2

In this continuation of last week’s post, we resume our discussion of two sea changes in enterprise faxing, and what they mean…

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February 26, 2015

Rethinking Fax to Reinforce Competitive Advantage — Part 1

This week and next, we’ll take a closer look at how fax has evolved over the last several years, and how it…

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February 20, 2015

Fax in the News: A Global Glance at Faxing

Faxing, according to the Jerusalem Post, is used for very different reasons in two very different places: Japan and Israel. As the…

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February 12, 2015

Fax in the News: Examining Why We Still Fax

Fax won’t die, as a recent article from Fast Company suggests. And while some folks are relieved, and others a bit dismayed,…

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February 4, 2015

Fax in the News: Back to the Future (of Fax)

Film fans out there might remember the fax scene in Back to the Future Part II. In that 1985 vision of 2015,…

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January 29, 2015

Common RightFax Support Questions: What Is RightFax Express?

Readers who have come across the new RightFax Express solution may be curious to learn a bit more about the what, why,…

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December 19, 2014

Announcement: ABBYY USA Receives HIPAA & SOC 2 Certifications

This week, we wanted to take a break from our ongoing discussion of matters related to RightFax support and share some exciting…

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December 11, 2014

Common RightFax Support Questions: Can You Give Me Some Actual Numbers?

We’re all out to maximize profits. That may or may not be the ultimate purpose of your organization, but it’s more or…

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December 4, 2014

New Webinar Announcement: OCR for Data Capture Automation in Transportation & Logistics

The last few weeks, we’ve been working hard alongside our friends at ABBYY USA, makers of the extremely popular FlexiCapture OCR software,…

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November 20, 2014

Common RightFax Support Questions: What’s the Big Deal about Outbound Fax Security?

After last week’s discussion of inbound faxing and HIPAA, it’s time to turn our attention to the outbound side of things. Besides…

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November 13, 2014

Common RightFax Support Questions: How Does HIPAA Affect Inbound Faxing?

As the majority of our RightFax support clients are in the health care industry, fax security is a perennially critical topic. It…

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November 6, 2014

Common RightFax Support Questions: What Is a Remote Board Server?

Cloud faxing solutions like RightFax Connect are rapidly gaining in popularity. However, many users are still running in-house fax servers, but turning…

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October 31, 2014

Common RightFax Support Questions: How Can I Add New Phone Numbers to RightFax Connect?

RightFax Connect is one of the most exciting and innovative developments we’ve seen in faxing in quite some time. For anyone who…

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October 25, 2014

Common RightFax Support Questions: What Are the Major Technical Changes in RightFax 10.6?

All RightFax support contracts include access to the latest RightFax software version, which is currently 10.6. If your system version has already…

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October 7, 2014

Common RightFax Support Questions: What Is the RightFax Encryption Module?

Part of our RightFax support service is helping identify opportunities for improved fax security measures. The inherent security of fax provides a…

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September 30, 2014

Common RightFax Support Questions: How Does Fax Security Impact Me?

Besides HIPAA compliance and workflow efficiency, does secure faxing really matter? It turns out it may be part of a far more…

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September 23, 2014

Common RightFax Support Questions: Can I Save Directly to PDF?

Many clients have inquired whether RightFax supports saving fax images directly into PDF format. It was a common frustration for many years,…

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September 17, 2014

Common RightFax Support Questions: Does RightFax Work with Distributed File Systems?

IT departments frequently choose a distributed file system (DFS) as a means of improving data availability while maximizing redundancy and disaster recovery…

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September 11, 2014

Common RightFax Support Questions: When Does My RightFax License Reach Sustaining Maintenance?

Presumably, your RightFax support provider has kept you abreast of OpenText’s Sustaining Maintenance schedule. These dates are critical for administrators to understand,…

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April 3, 2014

RightFax Use Case: Large Community Medical Center

RightFax remains the de facto fax solution within healthcare given its wide array of features, functionalities and native integrations to EMR /…

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March 4, 2014

RightFax 9.4 Sustaining Maintenance

RightFax 9.4 comes into Sustaining Maintenance on May 31st, 2014. At the end of May, OpenText, the manufacturer of RightFax, will no…

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February 28, 2014

RightFax Integrates with MediTech

RightFax, the market leading fax server technology and the predominant within the healthcare faxing industry integrates with EMR and EHR applications to…

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February 13, 2014

Fax Reliability Key for NCAA Football and NFL

Fax technology continues to play an integral role in communication in various industries such as legal, healthcare and government. Interestingly enough, the…

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January 24, 2014

Mobile Fax for RightFax

RightFax provides mobile fax capabilities by combining the power of the market leading fax solution with the portability of your cellphone with…

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January 17, 2014

RightFax 10.6: Updated RightFax Admin Dashboard

RightFax 10.6 provides administrators many tools to simplify management of their RightFax environments. We have touched on the tools that help administrators…

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January 8, 2014

RightFax 9.4 Sustaining Maintenance

Pay attention, RightFax 9.4 users! RightFax v9.4 will be in “Sustaining Maintenance” on May 31st, 2013. Sustaining Maintenance means that the software…

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January 7, 2014

RightFax 10.6: Microsoft System Center Configuration Manager

RightFax has always provided administrators with tools to aid in the roll out and management of RightFax on workstations across the enterprise….

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January 3, 2014

RightFax Connect: Cloud Faxing for High Availability

Cover Oregon recently added multiple new fax lines to accommodate high volumes of paper based applications. Cover Oregon was established as the…

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December 12, 2013

babyTEL Releases Encryption for SIP Fax-over-IP

babyTEL, an industry leading FoIP (fax-over-IP) provider specializing in SIP technology has just released transmission encryption options. SIP, or Session Initiation Protocol,…

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December 9, 2013

Fax Addressing Error Leads to HIPAA Breach

Faxing errors by an Oregon healthcare provider threatens organization’s HIPAA Compliance efforts. According to CBS’ local affiliate in Eugene, Oregon, a Eugene…

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December 6, 2013

RightFax 10.6: Collective Environment Updates

RightFax Collective environments serve as a great way for organizations to ensure business continuity in the event of server failure. RightFax 10.6…

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RightFax 10.6: Improved Interoperability

RightFax is the market leading fax server technology solution because it is interoperable with the leading telecom providers. RightFax 10.6 continues to…

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November 15, 2013

RightFax 10.6: RightFax Vault

Continuing our introduction of the new features of RightFax 10.6, the RightFax Vault serves as the final installment of compliance features. RightFax…

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RightFax 10.6: FIPS Compliance Support

Regulatory compliance standards remain a major consideration for all organizations, no matter the industry. RightFax has served as the go-to-solution for compliant…

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RightFax 10.6: Encryption Module

Last week, our series introducing the various new features of RightFax 10.6 centered largely on new compatibility features. This week, we will…

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RightFax 10.6 Updates: Support for Latest Multifunction Printers (MFPs)

RightFax fax server integrations with multifunction printers (MFPs) and multifunction devices (MFDs) afford organizations the ability to consolidate all network faxing services…

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RightFax 10.6 : Updated Support for Microsoft Applications 2013

To begin our exploration of RightFax 10.6 features, we are going to look at updates to RightFax compatibility with existing infrastructure, namely…

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RightFax 10.6 : SAP Support

RightFax’s native integration with SAP ERP enables powerful automation for the delivery of business-critical documents. The digital fax solution integrates with SAP ERP…

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RightFax 10.6 Out Now!

RightFax, the world-wide market leading digital fax solution, gets a face-lift with the upcoming release of RightFax 10.6. RightFax users have come…

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RightFax As A Tool For A Paperless Office

RightFax has been pegged by PC World as a tool to transition to a paperless office in their recent Ultimate Guide to The…

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Fax Practices Leave One Amazon Customer Out in the Cold

Fax troubles cause Amazon to cancel a $6,000 software order and leave one customer thoroughly unsatisfied, according to the Consumerist. When fax…

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RightFax and OCR for Actionable Healthcare Data

Combining the power of OCR and a RightFax digital fax solution provides almost real-time healthcare data necessary for optimization of healthcare practice management….

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US Secretary of Defense Office Suffers Weeks of Fax Downtime

Last month, the Office of the Secretary of Defense fax machine failed. The fax machine failure had far reaching effects as fax…

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OCR and Network Scanning for Paperless Healthcare Archiving

John Lynn, founder of HealthcareScene.com, maintains that paper will continue to play a roll in healthcare offices for the time being. However,…

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OCR for ICD-10 Readiness

With a little less than a year until ICD-10 standards take effect, healthcare organizations are scrambling to get processes set. Large healthcare…

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November 14, 2013

OCR Technology Used to Uncover Baseball’s Hidden Past

By employing OCR technology, amateur baseball historian Jim Block attempts to answer the question of baseball’s origins. For years, many have ultimately…

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Healthcare Cloud Comfort with RightFax Connect

Healthcare IT professionals used to look at cloud-based applications with trepidation. While cloud technology roared in other industries, healthcare executives feared that…

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ABBYY OCR Voted Best OCR Software by PC Magazine

PC Magazine awards ABBYY FineReader OCR 11 with its Editors’ Choice stamp of approval. ABBYY FineReader is an Optical Character Recognition Software…

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Solution for Health Information Exchange Struggles

A recent HIMSS report indicated that healthcare organizations continually struggle to institute an effective means of health information exchange (HIE) that improves…

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Rise in Consumer Demands May Have Profound Effect on EMR Development

The emergence of meaningful use mandates and the development of the electronic medical record markets have given rise to newly developed patient…

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Internet Fax Company May Affect Google Ad Practices

Jayson DeMers of AudienceBloom, a content-marketing company, penned an interesting piece for the…

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RightFax for Secure Health Information Exchange

An increasing trend in Healthcare IT seen by HIT professionals across the industry has been an emphasis on document security. While the…

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ABBYY OCR and RightFax for SharePoint

ABBYY Recognition Server is an OCR (optical character recognition) software solution that can effectively leverage your RightFax and SharePoint investments to greatly…

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RightFax Auditing Using RightFax FaxDump

RightFax 10.5 offers organizations a multitude of utilities to manage their fax environment. RightFax contains a GUI-based reporting system called FaxReporter which…

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The Road to a Paperless Office

Businesses that seek to adopt paperless office practices run into a series of challenges. Whether it is an office-culture unwilling to change…

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RightFax Configuration Best Practices

RightFax configurations greatly benefit companies who are seeking to streamline processes and optimize document exchange. However, RightFax architecture is complex and businesses and…

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RightFax and ABBYY OCR Bridge the EMR Collaboration Gap

RightFax paired with ABBYY OCR software effectively bridges the technology gap between EMR system providers.  The post-HITECH world has been marked by…

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