There’s a “quality of life” factor that’s often overlooked amid discussions of faxing costs and ROI. Yet it has very real implications for how smoothly your staff functions and where management focuses its energy.
In short, Private Fax Cloud® makes life easier for orgs that fax regularly.
Front desk staff? No more scrambling between fax machines while being bugged for updates about faxes you can’t even track.
IT support? No need to outsmart the limited fax capabilities that vendors build in, or to string together obscure tools that multiply your support workload.
Healthcare exec? No more watching fax costs escalate year after year, even as HIPAA compliance gets more difficult.
Digitizing and automating documents goes a long way toward reducing costs and stress. And there’s no shortage of fax software and other tools that can get most healthcare providers 80% or 90% of the way there.
But not 100%.
And that “last mile” is where customers feel the difference between generic fax/workflow solutions and the healthcare-specific Private Fax Cloud.
At its core is RightFax, which has led the healthcare fax market for as long as we’ve been in this space. Suffice to say it’s a rock-solid foundation.
To build Private Fax Cloud, we then packaged the RightFax engine in a fully managed, virtualized environment. It’s preconfigured with best practices we’ve developed after years of collaboration with major healthcare providers and insurers.
That includes HIPAA- and HITRUST-compliant security practices. You can expect:
There’s no scrambling to find document access records, or worrying about whether you’re really logging all communications—Private Fax Cloud does it all in the background.
Once Private Fax Cloud is up and running—often in just a few days—our team handles all integrations and maintenance. Everything from critical security patches to general maintenance is done for you. Your IT staff face fewer support tickets and stay focused on their key initiatives.
And, as a cloud solution, it’s simple and quick to scale without costly infrastructure or extended down-time like you might have experienced in the past. (Technically, we should note that hybrid architecture is also available. Your current telephony, data sovereignty requirements, and desire for hands-on management will all steer us toward the most cost-effective and reliable option.)
As for end-user experience, it comes down to reducing friction. Simply cutting back on paper faxes is a quick win from day one. But there’s also the ability to extend secure fax services to remote or mobile users—on approved devices, of course—so physical location no longer forces a trade-off between productivity and security.
All told, Private Fax Cloud means less infrastructure, less troubleshooting, and a solution that just works for every role in the modern healthcare enterprise.
You’ll spend less time (and experience less stress!) managing paperwork, troubleshooting machines, and meeting compliance requirements…while devoting more to operations that directly improve patient care. That’s a win for everyone.
Contact our team today to set up a technical discussion or to see whether Private Fax Cloud might fit your organization.