We toss around the term “enterprise faxing” on a regular basis in our blog and websites. However, it’s worth taking a closer look at this phrase to see just what it is—and isn’t. So, for the next few weeks, we’ll very briefly break down some of the most essential attributes of an enterprise fax solution.
Today, let’s start this little series with one of the biggest buzzwords in IT: scalability.
Why does it matter in the context of fax servers / services? In the long run, it’s extremely important that a fax environment can smoothly grow with demand. Expansion should be easy and affordable, and it must be equally reliable and functional regardless of fax volume.
Conversely, a small-scale solution stretched beyond its limits in a desperate attempt to provide some modicum of fax access throughout a company just isn’t an enterprise solution. Unfortunately, that’s often the case when organizations begin with a few standalone fax machines and enjoy quick growth in business—and in fax usage.
Granted, such an arrangement may work for a little while, but we regularly see these ‘solutions’ cause headaches that just don’t occur in scalable environments.
As opposed to such a haphazard system, an enterprise-grade fax environment is purposefully architected. It is scaled to current business needs (including occasional peaks and even new, upcoming offices/facilities) but retains the freedom to increase/decrease capacity as conditions change. Otherwise—as often occurs with more improvised solutions—fluctuations in volume can make it tough simply to keep up.
And as documents grow in number, it’s likely that they come from increasingly diverse sources. Check back next time as we find out why a ‘source-agnostic’ design is critical to enterprise faxing. Meanwhile, feel free to contact our RightFax experts to learn more.
We’d love to hear more about your own experiences with faxing, both enterprise and otherwise. Whether we’re preaching to the choir or offering a completely different perspective, feel free to chime in!