RightFax Use Case: Large Community Medical Center

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RightFax remains the de facto fax solution within healthcare given its wide array of features, functionalities and native integrations to EMR / EHR systems. For these reasons, a large scale community medical center transitioned to RightFax in mid-2013. Prior to implementing RightFax, the medical center was using multifunction devices within their various departments and back offices. The emergence of HIPAA and the cost associated with fax-enabling their MFD / MFP (multi-function printer) fleet led them to search for a more cost-effective, compliant and secure method of document distribution. Security was a primary concern, as paper faxes pose a profound compliance risk, and even electronic data (if not properly encrypted), can be a major liability.

After a year of RightFax use, the medical center is thrilled with its investment. RightFax has been integrated with the EMR and email systems for automated faxing and a user-friendly workflow. RightFax integration has also fax-enabled the MFD fleet, thus leveraging their existing infrastructure at a fraction of the cost of buying fax kits for those devices. According to one network admin, “RightFax has served as a big win for us. It’s a high visibility project that addresses both compliance demands and saves us a bunch of money. Not to mention, it makes things easy for me and my team to manage.”

More and more hospitals, clinics and medical centers are transitioning from traditional faxing methods to RightFax fax server technology. RightFax is suitable for organizations of any nature and size, and can plug into diverse sets of existing infrastructure through various available APIs. Do not waste time; schedule a free RightFax consultation with the experts at MyPaperlessFax today!

RightFax Integrates with MediTech

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RightFax, the market leading fax server technology and the predominant within the healthcare faxing industry integrates with EMR and EHR applications to deliver best of breed document distribution for healthcare providers and payers. RightFax integrates with MediTech EHR, extending the power and stability of the RightFax platform to MediTech users.

With the healthcare industry subject to increasing compliance demands, organizations must look to a document distribution solution that:

  • Securely distributes PHI
  • Maintains a complete audit trail of fax activity

RightFax provides providers, payers and suppliers the tools necessary to comply with HIPAA regulations. RightFax in an inherently secure platform with encryption options available and grants administrators the tools necessary to have a full audit log of fax activity. The fax server is much more than a way for MediTech users to distribute PHI securely. By integrating MediTech with RightFax, organizations can expect to:

  • Fax directly from MediTech EMR
  • Customize inbound fax routing to email, network folder or web-client
  • Eliminate costs associated with paper faxing
  • Improve employee efficiency
  • Management of phonebook contacts

Integrating with RightFax allows MediTech users to not only stay in compliance with federal regulations, but it allows healthcare organizations to cut costs and streamline existing fax practices. Simply put, RightFax allows healthcare organizations to focus less on menial administrative tasks and focus on patient oriented care.

Fax Reliability Key for NCAA Football and NFL

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Fax technology continues to play an integral role in communication in various industries such as legal, healthcare and government. Interestingly enough, the same can be said for college and professional football alike. Last week, February 5th, marked the NCAA’s College Football National Signing Day, an event college football fans look forward to all year. National Signing Day provides disappointed college football fans a glimmer of hope for the next four years as high school seniors sign their letters of intent. However the athlete’s enrollment is not official until a faxed copy of their letter of intent is submitted to their respective schools. The letter of intent that an athlete signs is often the most important document of their lives. Reliability and compliance are key, hence the presence of fax, as it remains a user friendly and reliable mode of document distribution.

Many remember last year’s saga involving the Denver Broncos and Elvis Dumervil. The Broncos had until a 4pm ET to submit a new contract for their star Defensive End to league offices. Unfortunately, when the player’s agent attempted to fax the contract terms to the league office, the fax failed thereby causing the parties to miss the contract deadline.

Fax reliability is critical in many industries, including football! MyPaperlessFax understands the critical nature of fax and the role that it plays in workplaces and workflows across the world. Successful faxing is essential in maintaining customer satisfaction, compliance and other business critical ventures. That’s why MyPaperlessFax have teamed up with the most reliable, secure and dynamic fax products in the country. Ensure that your business remains viable and maintains the high level of service that your customers and partners expect, contact MyPaperlessFax today.

Mobile Fax for RightFax

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RightFax provides mobile fax capabilities by combining the power of the market leading fax solution with the portability of your cellphone with the new RightFax Mobile Web-Client. The new mobile web-client grants mobile fax capabilities catered to on-the-go, out of office employees. With the RightFax Mobile Fax application, users are able to:

  • Fax directly from their mobile device
  • Attach necessary documents and cover page information
  • Monitor the successful transmission of faxes
  • View sent faxes

RightFax Mobile Fax application provides mobile faxing capabilities

With the new mobile application, RightFax users can fax directly from their mobile device with a simple and intuitive interface resembling the RightFax Web-Client. The mobile app is a perfect solution for in-the-field healthcare professionals and other remote users who require portable and secure transmission of information.

RightFax Connect: Cloud Faxing for High Availability

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Cover Oregon recently added multiple new fax lines to accommodate high volumes of paper based applications. Cover Oregon was established as the state’s health insurance exchange program as a result of the Patient Protection and Affordable Care Act. The organization had received legislative scrutiny as it failed to address the high number of applications to the new program. Prior to adding these new fax lines, Cover Oregon could only receive up to 500 faxes per day. Hosts of people complained about receiving busy signals while attempting to submit applications via fax. Such can be expected, Cover Oregon has already received over 30,000 paper-based applications.

RightFax Connect provides scalability of the cloud with robust in-house solution

Cover Oregon is still in an early-state and, as a result, applications are rolling in higher-than normal volumes. With a more flexible faxing solution, Cover Oregon could have accommodated these “peak volumes” with ease and less scrutiny. By employing RightFax Connect, the insurance exchange would have had the flexibility to accommodate a virtually unlimited amount of incoming applications without having to add additional licenses or channels.

RightFax Connect is a hybrid fax solution offered by OpenText. Connect leverages the market leading services, security and features of RightFax fax server technology with the ease and cost-effectiveness of cloud-based telephony. By leveraging RightFax Connect, organizations can accommodate any increases in fax volume and pay based on usage, all while eliminating:

  • Phone lines
  • Long distance charges
  • Channel licenses
  • On-going channel license maintenance and support
  • Fax boards and media gateways

Compared to the implementation and integration of on-premise fax server applications with an organizations phone system, which can take weeks, those leveraging Connect can be up in running in a matter of hours. RightFax serves as a perfect solution for those looking for fax availability and reliability in order to sustain out of ordinary, peak fax volumes.