Frequently Asked Questions

Why go Paperless? What are the benefits?

Going paperless is the easiest way to have a positive impact on the environment. Less paper means fewer trees used for paper consumption. Trees help tremendously with reducing carbon footprint. It’s good policy and is a natural response to the growing issues of environmental impact.

The beauty of going paperless is that it not only saves the environment but it also saves companies a lot of money. By automating business processes and transitioning to more eco-friendly workflow solutions, companies can saves tens, hundreds, and millions of dollars this year, and every year. Paperless faxing and OCR (Optical Character Recognition) software allows organizations to reduce phone lines and data entry costs while eliminating costs of ink, paper, and associated labor costs.

Is paperless technology secure and reliable?

Yes! Never lose a document again. Digitally organized electronic files not only take up less space, but are searchable for faster access. Additionally, paperless document storage opens up a variety of disaster recovery and business continuity solutions. Digital data is far easier to backup and store off-site than their paper counterparts.

What about industry regulations?

Sarbanes-Oxley, HIPAA, Gramm-Leach-Bliley, and other regulatory mandates place strict rules on how organizations process, record, track and disclose or disseminate business and patient information. To be compliant, organizations must implement systems, controls and procedures that improve information security, ensure accuracy and provide a reliable information audit trail. Business Process Automation through fax software and paperless workflow products provide compliance solutions that streamline workflow processes, protect communication security and accuracy while providing fast, efficient electronic delivery of critical information.

When will I get a return on my investment?

A typical ROI (Return On Investment) for switching to paperless fax software is less than a year, depending on the size of the company and corresponding technology implementation. See our ROI calculator to get some estimates for how long it would take for you to recoup investment costs through fax software implementation.

What other kinds of technology are available?

Fax server software is complemented very well with OCR (Optical Character Recognition) software and technology. OCR allows for automated data entry on digital images, and can extract data from incoming faxes. OCR allows for high quality information processing and can reduce manual data entry labor costs. Additionally, IDR (Intelligent Document Recognition) technology allows for automated processing of incoming faxes, separating invoices, bills, messages, and purchase orders automatically.

How valuable is technology integration?

Integration of paperless technology creates Business Process Automation, a streamlining of resources. This compounds the savings and efficiency of each and every component, reducing gaps between each process and allowing for high-level automation. A company that has electronic fax services through faxing software is able to save on associated costs, while a company with OCR software can extract relevant data to be processed from digital documents. However, by investing in both components allows for incoming faxes (which are already digital) to be processed with extractable data without any need for individual preparation.

Who can I contact to learn more?

We’re willing to offer a *free* Value-Added Consultation with a Solutions Architect. Call us at 1 877 MY-FAXING (693-2946) or contact us via email.

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