RightFax Support

April 11, 2019

As of 2021, most RightFax fax storage (including dialing rules, users, fax metadata, etc.) is in a SQL Server instance, Read more...

December 27, 2017

Many clients have inquired whether RightFax supports saving fax images directly into PDF format. This was impossible until quite recently, Read more...

February 12, 2015

Fax won’t die, as a recent article from Fast Company suggests. And while some folks are relieved, and others a Read more...

February 4, 2015

Film fans out there might remember the fax scene in Back to the Future Part II. In that 1985 vision Read more...

January 29, 2015

Readers who have come across the new RightFax Express solution may be curious to learn a bit more about the Read more...

December 11, 2014

We’re all out to maximize profits. That may or may not be the ultimate purpose of your organization, but it’s Read more...

November 20, 2014

After last week’s discussion of inbound faxing and HIPAA, it’s time to turn our attention to the outbound side of Read more...

November 13, 2014

As the majority of our RightFax support clients are in the health care industry, fax security is a perennially critical Read more...

November 6, 2014

Cloud faxing solutions like RightFax Connect are rapidly gaining in popularity. However, many users are still running in-house fax servers, Read more...

October 31, 2014

RightFax Connect is one of the most exciting and innovative developments we’ve seen in faxing in quite some time. For Read more...

October 25, 2014

All RightFax support contracts include access to the latest RightFax software version, which is currently 10.6. If your system version Read more...

October 7, 2014

Part of our RightFax support service is helping identify opportunities for improved fax security measures. The inherent security of fax Read more...

September 30, 2014

Besides HIPAA compliance and workflow efficiency, does secure faxing really matter? It turns out it may be part of a Read more...

September 23, 2014

Many clients have inquired whether RightFax supports saving fax images directly into PDF format. It was a common frustration for Read more...

September 17, 2014

IT departments frequently choose a distributed file system (DFS) as a means of improving data availability while maximizing redundancy and Read more...

September 11, 2014

Presumably, your RightFax support provider has kept you abreast of OpenText’s Sustaining Maintenance schedule. These dates are critical for administrators Read more...

March 4, 2014

RightFax 9.4 comes into Sustaining Maintenance on May 31st, 2014. At the end of May, OpenText, the manufacturer of RightFax, Read more...

January 8, 2014

Pay attention, RightFax 9.4 users! RightFax v9.4 will be in "Sustaining Maintenance" on May 31st, 2013. Sustaining Maintenance means that Read more...

January 7, 2014

RightFax has always provided administrators with tools to aid in the roll out and management of RightFax on workstations across Read more...

November 14, 2013

RightFax 10.5 offers organizations a multitude of utilities to manage their fax environment. RightFax contains a GUI-based reporting system called Read more...

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