Digital Faxing With MHK CareProminence & RightFax

Posted on: February 5, 2025

RightFax (now OpenText™ Fax) provides centralized, digital faxing for CareProminence by MHK (formerly MedHOK). 

CareProminence excels in care coordination and member engagement, but cannot easily fax at scale. Many users struggle to bridge the gap between this modern application and a multitude of paper-centric partners.

RightFax supports seamless, API-level integration with MHK/MedHOK software, providing a secure, automated, and fully paperless fax hub. Customers reduce workflow time and cost from day one, while lightening the burden of HIPAA compliance.

Closing the CareProminence “Fax Gap”

Your organization probably acquired CareProminence to achieve better population outcomes, higher quality standards, and an altogether smoother business. 

But if efficient care management is the goal, then traditional faxing poses a problem.

Most provider orgs still fax on a daily basis—often via paper—and will continue to rely on fax for the foreseeable future. CareProminence cannot use that vast body of paper-bound information. As a result, staff tend to:

• Spend valuable time typing and scanning from forms
• Make small but potentially costly errors that are inevitable with manual processing
• Follow HIPAA practices in slightly different ways, inadvertently creating unnecessary risk
• Frequently fall behind on the overwhelming amount of information to process

You want to thrive in the data-driven future of healthcare, yet you’re stuck battling the headwinds of legacy faxing!

RightFax & MHK Integration for Modern Faxing

RightFax remains the industry standard in enterprise fax for healthcare. This integration puts its full capabilities right inside your MHK platform.

• Send faxes with one click from a familiar interface.
• Make faxed data accessible to next-generation AI and ML tools.
• Bolster security and HIPAA compliance with end-to-end encryption and granular audit trails.
• Scale with reliable IP telephony and our managed Private Fax Cloud® architecture.

Just like CareProminence streamlines modern care management, RightFax eliminates manual effort at every stage of the faxing process.

The end result?

Seamless document intake, best-in-class information security, and quick access to essential patient data.

Getting Started With RightFax

As healthcare moves toward a more integrated and patient-centric model, MHK + RightFax is a natural choice. Both solutions support a world where secure, streamlined data access drives better health outcomes.

At Paperless Productivity®, we’ve spent more than two decades designing fax solutions for some of America’s largest providers and payers. From technical project planning through comprehensive user training, we build scalable and trusted platforms that deliver rapid ROI.

To discuss workflow priorities or technical details around MHK integration, contact us today for a complimentary consultation.