OpenText™ Fax, formerly known as RightFax™, offers cutting-edge enterprise faxing capabilities for diverse business needs. Here's what you need to know about this powerful solution and its recent rebranding.
Why the Name Change?
The name change aligns the product with OpenText's enterprise software portfolio while maintaining the functionality, scalability, and security features that customers trust.
Flexible Deployment Options, As Always
OpenText Fax can be deployed in four ways to suit your current environment and long-term infrastructure roadmap:
-
On-Premises: Full control over infrastructure with advanced configurations like high availability and redundancy. Ideal for organizations requiring integration with in-house systems, multifunction printers (MFPs), or proprietary applications.
-
Hybrid: Combines on-premises components with cloud services for flexibility and reduced IT complexity. Offloads telephony management while retaining integration capabilities.
-
Managed/hosted (Private Fax Cloud®): Moves infrastructure management to a service provider’s data center. Matches on-prem functionality but reduces internal IT demands.
-
Cloud (SaaS): No on-site hardware or software, simplifying deployment and management.
Key Features for Privacy-Oriented Industries
OpenText Fax is the fax market leader in healthcare, finance, and beyond. Customers with stringent privacy/compliance standards choose OpenText Fax for:
-
Enhanced security: Prevent unauthorized access to or mis-delivery of sensitive data. Additional encryption options extend to fax image archives and redundant database instances.
-
Integration capabilities: Native connectors for numerous MFPs/MFDs, EMR/EHR systems, and other critical applications. APIs and SMTP support open up endless possibilities for custom integrations.
-
Scalability and customization: Ability to right-size for small clinics, entire hospital systems, and everything in between.
-
Reliability and auditability: Facilitates HIPAA compliance though automatic, granular audit trails. Supports extensive fax usage reporting for management and optimization purposes.
The Standard in Compliance & Privacy
OpenText Fax supports proper management of PHI and other highly sensitive data. It offers:
- Data sovereignty: Choose where your data is stored, whether on-premises or within compliant data centers, all subject to robust encryption.
- Privacy agreements: OpenText can sign a BAA in accordance with the HIPAA privacy rule.
- Third-party audits: Data centers are regularly audited for compliance with standards like SOC 2, SAS 70, and PCI DSS.
Partner With MyPaperlessFax.com
The right fax architecture for your organization will depend on myriad factors such as:
- IT resources
- Fax volumes and patterns
- Compliance requirements
- Integrations and workflow goals
- Budget
As long-time RightFax/OpenText Fax specialists, we're here to lead your through every stage from requirements and conceptual architecture, to implementation and integration, to long-term support and training.
To discuss your document distribution goals with an expert, please reach out today for a complimentary, no-obligations consultation.
