RightFax and OCR Integration

OCR (optical character recognition) technology works best when faxes arrive electronically via RightFax, the OpenText fax solution. The combination of paperless faxing and automatic data capture can increase productivity, reduce costs, and provide a surprisingly quick ROI.

Our clients today:

• Go live quickly and avoid maintenance burdens with our managed Private Fax Cloud®
• Simplify workfows in their EHR/EMR and other line-of-business applications
• Reduce their mailroom traffic
• Eliminate their inbound and outbound paper-based traffic
• Minimize the cost and environmental impact of paper and consumables

The Shortcut to Streamlined Business Processes

OCR forms processing intelligently takes incoming faxes, corrects any linear distortions, and processes them into company systems. No matter how faxes come in, OCR technology can recognize, identify, and process documents quickly and correctly, eliminating manual data entry into EMR, EHR, and CRM software.

OCR document conversion transforms image-based documents into searchable text, which can be indexed and export to destinations like Microsoft SharePoint or a network folder.

Beyond OCR: Automated Action on Every Fax

A finely tune read–understand–act sequence vets incoming text for intent and urgency, the way a trained scheduler would, then applies business rules to route or prioritize the document automatically. Most of what used to require manual review now happens before staff open the fax.

• Fewer manual touches: Routine documents move straight into the right queue.
• Faster response on urgent items: Time-sensitive faxes get flagged and prioritized rather than waiting in a general inbox.
• Improved operating margins: Manual data entry and document triage fall while productivity grows.
• Timelier communications: Patients, partners, and customers receive quicker replies on time-sensitive matters.

Click here or call 1-877 MY FAXING (693-2946) today to schedule a live demo and see how OCR fax integration can improve operational efficiency, optimize existing systems, and drive down costs.