MHK (MedHOK) Fax Integration With RightFax

MHK, formerly known as MedHOK (Medical House of Knowledge), helps plan, pharmacy, and provider organizations deliver care more efficiently while reducing compliance burdens.

From member and care management to enrollment and billing, most of the United States' largest health plans use an MHK software solution.

Now, many are turning to RightFax for more robust fax service both within MHK applications and beyond.

Common fax limitations with MHK

MHK customers often struggle with fax integration. Public cloud fax services offer convenience but tend to fall short of key enterprise requirements:

• Unsophisticated user and metadata management.
• Highly variable costs due to large billing increments (often of up to 1 minute).
• Minimal reporting and analytics on the fax service itself.
• Difficulty integrating fax with critical applications outside MHK.

Native, API-level integration with RightFax

MHK integrates with RightFax at the API level. From simple automations to complex integrations across multiple apps, it makes every custom scenario feasible, reliable, and secure.

Faxing must align with your organizational and regulatory realities. Any MHK fax integration may be a step forward, but real workflow transformation requires fine-tuning and automation that generic or off-the-shelf integrations don't support.

True enterprise faxing with MHK–RightFax integration

RightFax remains the healthcare industry standard for fax technology. Whether deployed on-prem or via our managed Private Fax Cloud®, it offers:

• 100% control over inbound fax routing, user management, and fax metadata across all devices.
• Predictable pricing that reflects real usage, not arbitrary tiers.
• A granular audit trail and comprehensive reporting, thanks to direct database access.
• Integrations with virtually all other healthcare applications and general business software.
• Rapid ROI as manual steps and costly bottlenecks disappear.

Getting started with RightFax for MHK

If your MHK fax workflow lacks automation, doesn't support your management/audit needs, or is becoming expensive at scale, then RightFax integration may be the best step forward.

For over two decades, we at Paperless Productivity have specialized in RightFax implementations for healthcare organizations. Thanks to our unique experience at the intersection of healthcare and fax technology, our clients can expect a rapid, reliable implementation that simply works.

Please reach out today to discuss your workflow needs and ROI expectations with one of our veteran solutions architects.