OpenText™ Fax (the powerhouse platform formerly known as RightFax™) remains the market-leading enterprise fax server as we head deeper into 2026. It offers secure, scalable digital faxing to and from virtually all software, including EMR/EHR applications, niche line-of-business systems, standard back-office software, and even MFP/MFD fleets.
Fully settled into its rebranding, OpenText Fax continues to be a high priority for OpenText and sets the standard for compliance-heavy industries like healthcare and finance.
The “OpenText Fax” branding has now fully permeated the ecosystem, aligning the platform with the broader OpenText enterprise suite. This shift has not affected the product’s availability or its roadmap. If anything, it has accelerated integration.
Building on the foundation of version 24.2 released last year, the 2026 roadmap focuses heavily on AI-driven data extraction and zero-trust architecture. We anticipate the next major update, expected in mid-2026, to introduce native generative AI capabilities for routing and classifying unstructured fax documents.
OpenText Fax helps healthcare providers and insurers fully digitize communication and more easily comply with the ever-evolving HIPAA and interoperability standards of 2026.
Secure Desktop Faxing
A desktop fax client (and optional Outlook integration) makes fax as easy as email but maintains end-to-end encryption and a comprehensive audit log.
Extensive EMR/EHR Integrations
OpenText has prioritized native integrations with virtually all major EHR systems, not to mention dozens of specialty EHRs, practice management applications, and so forth. If you use an application like Cerner, Epic, MEDITECH, NextGen, or Veradigm (Allscripts), then you have access to a purpose-built RightFax connector, refined over decades of real-world use, with rock-solid vendor support.
MFP/MFD Compatibility Even if you need to maintain a fleet of multifunction printers (MFPs), you do not need to rely on analog faxing with its costly consumables and dedicated lines. OpenText Fax integrates with essentially every modern MFP/MFD from major vendors like Canon, HP, and Ricoh. Numerous other vendors and even discontinued models are also supported. One way or another, between native connectors, third-party workflow tools, and universal SMTP connectors, there is a RightFax integration option for your MFP fleet.
Compliance & Security Analog faxing is inherently secure, but it is prone to privacy issues before and after transmission. Where are papers stored? How do we verify the recipient? Can we know who (or what system) viewed the message? OpenText Fax centralizes, encrypts, and tracks access to each fax transmission. No matter how your software or devices are connected to the server, it subjects every document to granular security policies and builds a HIPAA-friendly audit trail every step of the way.
OpenText Fax offers flexible deployment options across any combination of cloud and on-prem infrastructure. Unsurprisingly, the trend in 2026 is overwhelmingly toward IP telephony and cloud resources. Even so, OpenText remains committed to supporting “off-cloud” infrastructure for those who require or prefer it.
Private Fax Cloud® Many clients would rather avoid fax infrastructure management altogether. Our response is Private Fax Cloud®, a fully managed RightFax solution tailored to healthcare organizations. It comprises the proven OpenText Fax server preconfigured with best practices for healthcare firms, all hosted on private cloud resources for absolute control over your data. Clients can go live in minimal time and with virtually no ongoing IT burden, while our expert engineers handle all support and maintenance.
As with most enterprise software, configuration determines success. Everything from reliability to usability to compliance depends on factors within a customer’s control.
Our engineers and consultants have implemented and supported hundreds (if not thousands) of RightFax environments over more than two decades. We know what it takes to deploy a solution that:
RightFax, now fully established as OpenText Fax, continues evolving to help large, regulated organizations communicate more securely and efficiently. Whether you are contemplating an initial deployment, migrating away from another tool, or looking to do more with an existing server, we are here to help you succeed.
To learn more about OpenText Fax, or to discuss your specific needs with a solutions engineer, contact Paperless Productivity today.