The RightFax Encryption Module

Fax transmission is inherently secure, but fax storage may be another matter.

Complex attacks bombard sensitive healthcare and finance data every day. And bad actors knows that stored faxes, in particular, can be a trove of valuable information.

That's why OpenText developed the RightFax Encryption Module. This state-of-the-art security and audit feature safeguards your entire repository of fax data to bolster security and streamlining compliance.

What Is the RightFax Encryption Module?

The Encryption Module is an add-on that applies 256-bit AES encryption to the RightFax Image Directory (including any SQL Server images used by the High Availability Module) and provides audit trails down to the user level. The encryption key is linked to RightFax's unique ID (SUID) and cannot be changed.

That brings three major security benefits:

  • All stored data remains behind your firewall and does not interact with outside file services.
  • Users cannot bypass RightFax to view the Image Directory.
  • All fax viewing—without exception—creates an audit trail at the individual user level.

Who Should Consider the Encryption Module?

The Encryption Module is especially valuable to firms that handle financial and medical information as part of daily operations. It's a pivotal security and audit-readiness tool for orgs that are subject to standards like HIPAA or PCI DSS.

This purpose-built module is easier and more cost-effective than homegrown encryption libraries or generic, third-party toolkits.

It's also worth considering for any organization that hosts a sizable RightFax Image Directory, regardless of industry. It addresses the perpetual risk of accidental internal breaches due to simple mistakes, not to mention the threat of malicious parties.

Is the Encryption Module Enough?

In light of the end of copper telephony, you may already be using FoIP with RightFax. If so, then we strongly recommend the added security of RightFax Secure FoIP channels. This quick, in-place upgrade enables TLS 1.2 over SIP, which cooperates with the Encryption Module to keep faxes secure between the Image Directory, fax solution, and gateways.


To learn more about the RightFax Encryption Module, or discuss the nuances of your use case, please contact us to schedule a consultation with a RightFax engineer.

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