OpenText Fax Cloud Connect - A Hybrid Digital Fax Solution

In regulated industries, sometimes fax data must remain on-premise. Yet there's no denying that cloud services reduce admin overhead, eliminate constraints on throughput, and often support broader IT trends and strategies.

OpenText Fax Cloud Connect Connect (formerly RightFax Connect) allows both on-prem data sovereignty and cloud scalability.

• User experience remains identical to on-prem RightFax
• Transmission errors virtually disappear
• Usage-based pricing simplifies cost tracking and allocation

Our Private Fax Cloud® also offers similar advantages in a fully mangaged offering.

The Value of Hybrid Faxing

Connect blends the control and ownership of a RightFax server with the ease and scale of cloud telephony. On-site telephony integration is usually the most complex part of a RightFax implementation. If your organization lacks the capacity (or desire) to assume this responsibility, then a hybrid Connect solution may be both simpler and more cost-effective than traditional telephony.

• Avoid the bottlenecks and busy signals of on-site telephony.
• Retain absolutely control over every aspect of data and configuration.
• Provide secure, scalable faxing to all users, on all devices, anywhere in the world.
• Support fax compliance for HIPAA, SOX, and Gramm–Leach–Bliley.

OpenText Fax Cloud Connect (RightFax Connect) Architecture

OpenText Fax Cloud Connect is a hybrid of on-site fax service management in RightFax plus inbound/outbound transmission in the OpenText cloud.

The RightFax server component resides on the customer's network and is managed like any other internal application server. That means sovereignty over everything from data retention and audit trails to integrations with other applications.

The cloud service resides outside the firewall and routes transmissions to/from the fax server. In between them, Connect can enforce a range of security protocols including TLS/SSL, HTTPS, VPN, and IPSec.

Cloud / Hosted Fax Benefits

Connect customers can expect:

• Speed - Traditional fax server integration with telecom infrastructure takes weeks. With Connect, organizations can begin to fax hours after the cloud fax solution is implemented.
• Flexibility - Connect extends the high availability of the cloud and virtually unlimited available fax transmission channels to accommodate the peaks and valleys of your fax volumes. Connect eliminates fax busy signals and capacity constraints for improved partner, vendor and customer relations.
• Cost Savings - Connect eliminates the need for telecom infrastructure. Leverage the cloud and eliminate telephone lines, fax boards, gateways, fax channels and fax channel maintenance.
• Security - Configuration options for various security protocols (TLS/SSL, HTTPS, VPN, IPSec) and data sovereignty maintained through an on-premise RightFax instance.

Click here or call 877-MY-FAXING (877-693-2946) to schedule a live demo and see how hybrid fax solutions merge the convenience of the cloud with the reliability and rich functionality of RightFax.