OpenText™ Fax Support

OpenText™ Fax Support

OpenText™ Fax Support Contact Information
Supported Product OpenText™ Fax RightFax
Manufacturer OpenText OpenText
Provider Paperless Productivity® Paperless Productivity®
Support Phone 1-877-693-2946 1-877-MYFAXING

Faster OpenText™ Fax Support Services

Over 95% of calls experience no hold time. Our team of OpenText™ Fax experts provides exceptionally fast service times to get your fax server back up and running as soon as possible.

Talk with OpenText™ Fax experts without having to go through low-level call triage. You’ll get direct access to higher-level engineers and expert OpenText™ Fax technicians from the start. We know OpenText™ Fax as well as anybody in the world!

Preemptive OpenText™ Fax and services - We’ll make sure that everything is running smoothly and there are no kinks that could become problematic later. We offer a free e-health check to all new support clients to protect your OpenText RightFax Server from problems in the first place.

Supported OpenText™ Fax Servers

Support from Paperless Productivity® spans all versions of RightFax servers and modules, including versions that have been placed into Sustaining Maintenance. Supported RightFax versions include:

  • All OpenText™ Fax (RightFax) versions, from the latest back to 10, 9.x, 8.x, 7.x, and even older on a best-effort basis
  • OpenText™ Fax Business Server
  • OpenText™ Fax Enterprise Server
  • OpenText™ Fax Enterprise Suite
  • OpenText™ Fax Enterprise Integration Suite

Common OpenText™ Fax Support Questions and Issues

  • How do I log on to the OpenText™ Fax server or OpenText™ Fax EFM (Enterprise Fax Manager)?
  • Why do I get an error message stating that my OpenText™ Fax license is not valid?
  • What causes my OpenText™ Fax services to not start and to stay stopped?
  • When does OpenText™ Fax create backup or do database maintenance?
  • Where can I find OpenText™ Fax documentation?
  • Whom can I call for support?

Holistic Expertise for OpenText™ Fax Solutions

In the bigger picture, an excellent OpenText™ Fax environment isn't just a technical matter. It also rests upon optimized workflows that measurably support business goals.

Our in-house OpenText™ Fax experts bring knowledge that extends beyond the technical. As a team of veteran engineers and consultants, we've built deep experience in workflow design, strategy, and change management through decades of partnership with local and global firms.

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