| Processor |
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| Memory |
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| Hard disk |
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*Hard disk minimum requirements do not include space for storage of document images. To calculate needed disk space, OpenText recommends using an estimate of 35kb per page.
If reusing previously purchased fax boards, please provide the full model number or serial number to your Support Representative to verify compatibility with current versions of RightFax and Windows Operating Systems, and to verify the physical form factor of the board. You will have to verify with the Physical Server vendor or manufacturer whether the board can be accommodated.
| Hard drives |
|
| PCI slots |
If ordering new fax boards, you will need an appropriate available slot for the card as follows:
|
| Processor |
|
| Memory |
|
*Expansion slots are only required if your RightFax configuration will include Brooktrout TR1034 or TruFax fax boards. Additionally, OpenText Fax does not support the older Brooktrout TR114 Series fax boards. Please provide your Support Representative with your server’s PCI slot/riser card configuration to make sure the correct board is shipped.
OpenText Fax supports the following Microsoft® Windows® operating systems (with current updates):
OpenText follows the minimum hardware requirements specified by Microsoft. Customer implementations may require additional resources.
* Can be installed as part of the OpenText Fax Setup
OpenText Fax supports the following virtualization environments:
Virtual OpenText Fax servers may not contain fax board hardware. Faxes must be sent and received by either:
OpenText Fax supports only the following technologies for transmitting and receiving faxes. Other board types or third-party board or SR140 emulation technologies are not supported.
RightFax Embedded SR140 and Dialogic fax boards cannot run on the same OpenText™ RightFax™ DocTransport server. Customers with legacy (pre-RightFax 10.0) SR140 software may continue to use that legacy software with OpenText Fax. If the customer adds any additional fax over IP channels to their OpenText Fax system, OpenText will upgrade the legacy SR140 licenses to Embedded SR140 licenses at no charge.
RightFax OpenText does not recommend installations of non-OpenText cloud services with RightFax. OpenText cannot support third-party cloud extensions to RightFax or any issues arising from the use of such services. Further, the installation of third-party components may interfere with the ability for OpenText to properly investigate and diagnose whether technical issues are with RightFax or other cloud service provider(s). Ultimately, your RightFax performance and reliability is at risk with third-party add-ons. Customers who require secure, scalable and supported hybrid faxing solutions are encouraged to evaluate RightFax Connect, a proven, effective and fully supported cloud-based communication for RightFax solutions.
For remote access or terminal services, OpenText Fax supports the following products:
OpenText Fax supports the following Microsoft SQL Server products:
OpenText follows the minimum hardware requirements specified by Microsoft. Customer implementations may require additional memory, disk space and processor resources beyond the minimum requirements specified by Microsoft.
OpenText Fax client applications are supported on the following operating systems:
Microsoft Edge® is required for RightFax Web applications. See the Microsoft Internet Information Services (IIS) section below for more information.
The RightFax Web Client HTML-based browser client is supported for use with additional web browsers, including Google Chrome™, Mozilla® Firefox® and Apple® Safari®, running on Microsoft Windows or Apple OS operating systems.
| RightFax Connector for Microsoft Exchange |
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| RightFax Exchange Web Services Connector |
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| Microsoft Outlook |
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The RightFax Connector for Microsoft SharePoint supports:
For best practices for antivirus exclusion in Windows Server, see https://support.microsoft.com/kb/822158.
| Application Exclusions: RightFax Program Files - Directories |
|
| Operating System Exclusions: Print Spooler |
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| Operating System Exclusions: MSMQ |
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| Operating System Exclusions: Service Account Profile |
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Please note these exclusions and mappings are for network ports hosted by RightFax. The assumption is no outbound ports will be blocked for communication to other hosts. Documentation and instruction on configuring strict firewall controls may require Professional Services.
| RPC (API and clients) | 10520, 10521, and 10522 |
| DocTransport | 10062 |
| Remoting | 34001, 34987, and 34988 |
| Licensing and Remoting Licensing | 36363 |
| Remoting HTTP connections | 34988 |
| Remoting TCP connections | 34987 |
| Remoting WebApi Connections | 34001, 34002, 34004 |
We help clients achieve lower costs, higher reliability, and tighter security through today’s digital fax technology.
Our core competency is deploying OCR and paperless fax technology to make faxed or paper documents digital and accessible. As integrators and value-added resellers, we use RightFax to eliminate the time, expenses, and consumables of manual, paper-based workflows.
Our North American helpdesk and sales team are certified on OpenText RightFax, Alchemy, RightFax Connect, Secure Mail, Secure MFT, Brooktrout fax boards and FoIP software, Dialogic Media Gateways, Sonus Fax Gateways, and cloud-based fax solutions. Paperless Productivity is a leading OpenText Platinum Partner and Authorized Support Partner (ASP).
Paperless Productivity®
1425 Broadway Avenue, Suite 313
Seattle, WA 98122
855-RIGHTFAX (855-744-4832)
[email protected]
