FedRAMP and Digital Faxing

by

Paperless Productivity

Posted on: August 17, 2025

As the federal cloud adoption strategy inches forward, security is at the center of every IT conversation. The Federal Risk and Authorization Management Program is an OMB and GSA initiative that aims to provide “a standardized, reusable approach to security assessment and authorization for cloud service offerings.”

FedRAMP authorization is obligatory for any cloud service provider that wishes to work with US federal agencies. It also matches or exceeds dozens of state and local government security frameworks.

OpenText Fax (formerly RightFax) expects FedRAMP authorization in 2026, which will put a critical seal of approval on the market’s most secure and auditable fax solution.

Why Digital Faxing Requires FedRAMP

Federal agencies manage sensitive data—from healthcare data to national security—where compromise can have vast and irreparable consequences. For instance, Medicare is America’s largest healthcare payer, with over 68 million enrollees. The VA, with 1,380 facilities, is our largest health system by most definitions. Much of their information—among countless other PII or classified records—is exchanged by fax.

Traditional fax machines and analog phone lines are fraught with risk. Paper documents aren’t easily protected or audited, and their use is virtually impossible to track. Many commercial cloud fax solutions are suitable for low-stakes office use, but lack the controls that most enterprises (and all US agencies) expect as a matter of course.

For decades, RightFax has predominated in enterprise-scale healthcare, finance, and public administration scenarios. It supports encryption in transit, encryption at rest, role-based access control, and end-to-end auditability out of the box, making it a prime candidate for FedRAMP authorization and federal adoption.

Benefits of FedRAMP-Compliant Digital Faxing

A FedRAMP-authorized digital fax solution delivers independently verified security that satisfies procurement and operational controls. Authorization indicates alignment with many of the same standards seen in HIPAA, FISMA, and Department of Defense (DoD) requirements.

  • Encryption in transit and at rest protects sensitive documents from interception or unauthorized viewing.
  • Granular, immutable audit trails capture all fax activity for compliance and investigation purposes.
  • Access controls restrict viewing, sending, and receiving to approved personnel and systems.
  • Process automation reduces manual handling, lowering the risk of data loss or misdelivery.
  • Audit readiness simplifies reporting and accelerates agency responses during inspections or reviews.
  • Strong long-term security posture is supported by continual monitoring, annual updates, and vulnerability remediation for continued compliance.

How Paperless Productivity® Helps with RightFax

Paperless Productivity® is a leading RightFax consulting partner. Now in our third decade, we specialize in secure enterprise faxing for regulated environments, helping agencies migrate from outdated analog systems to modern FedRAMP-aligned digital fax solutions.

Services include:

  • Pre-deployment solution architecture and project planning by noted RightFax experts.
  • Migration planning for operational continuity.
  • End-to-end project management to minimize disruption during deployment.
  • Extensive, customized training for end users, administrators, and internal trainers.
  • Optionally, a fully managed environment that offloads maintenance and administration to our dedicated team.

FedRAMP-compliant digital faxing reduces security risk, meets federal mandates, and modernizes communication infrastructure. To learn how your agency can achieve and maintain FedRAMP compliance with RightFax, contact us for a consultation.

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