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RightFax Support

Faster RightFax support services – Over 95% of calls experience no hold time. We provide exceptionally fast service times and can help you get your OpenText RightFax Fax Server back up and running as soon as possible.

Talk with experts without having to go through low-level call triage. You’ll get direct access to higher level engineers and expert RightFax technicians from the start. We know RightFax as well as anybody in the world!

Preemptive RightFax support and services – We’ll make sure that everything is running smoothly and there are no kinks that could become problematic later. We offer a free e-health check to all new support clients in order to protect your Open Text RightFax Server from problems in the first place.

Supported RightFax Servers

Support from Paperless Productivity® spans all versions of RightFax servers and modules, including versions that have been placed into Sustaining Maintenance. Supported RightFax versions are listed below:

  • All RightFax versions: v10.5, v10, v9.4, v9.3, v9.0, v8.7, v8.5, v8.0, v7.2, and older
  • RightFax Business Server
  • RightFax Enterprise Server
  • RightFax Enterprise Suite
  • RightFax Enterprise Integration Suite

Most Common RightFax Support Questions and Issues:

  • How do I log on to the RightFax server or RightFax EFM (Enterprise Fax Manager)?
  • Why do I get an error message stating that my RightFax license is not valid?
  • What causes my RightFax services to not start and to stay stopped?
  • When does RightFax create backup or do database maintenance?
  • Where can I find RightFax documentation?
  • Whom can I call for support?

For a free value-added consultation with a Solutions Architect, simply call us today at 1-877-MY-FAXING (1-877-693-2946) or click here now.

Fax Server & OCR Industry Solutions

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