All RightFax support contracts include access to the latest RightFax software version, which is currently 10.6. If your system version has already reached Sustaining Maintenance, then upgrading to a more recent environment will ensure continued access to manufacturer support, patches, and so forth.
On the other hand, if you are running 10.0 or 10.5, then time is on your side, as these versions will be supported through 7/17/2015 and 11/11/2016, respectively. Nonetheless, some RightFax support clients will find the newest technical changes beneficial, and well worth an upgrade even from another supported version.
So, what’s new?
For starters, the latest version of RightFax supports SAP versions ECC 6 EP4 and ECC 7, IBM WebSphere 7 and 7.5, and a number of new MFPs. Administrators will appreciate enhanced settings propagation within a Shared Services Collective (up to 12 servers), support for Microsoft System Center Configuration Manager, automatic restarting of services for reduced downtime, an improved Web client, and expanded Dialogic SDK compatibility for T.38 configuration.
RightFax 10.6 Feature Pack 1 brings yet more compatibility, with key products including Citrix XenServer 6.2, the latest IBM Notes and Domino 9 platforms, and HTML conversion via Google Chrome. Integration possibilities are even broader thanks to a new Web API SDK, FaxUtil productivity has increased thanks to speedier recent-fax viewing, and RightFax Connect (the RightFax cloud faxing solution) has undergone performance and management improvements.
A host of other security and administrative features have also been debuted or improved upon in RightFax 10.6, some of which (such as the Encryption Module) are so significant that they’re covered in posts of their own.
Meanwhile, our representatives can confirm your RightFax support status and upgrade eligibility, or arrange a complimentary technical consultation with a senior RightFax engineer. To let us know how we can best assist, feel free to contact Paperless Productivity online or at 877 MY FAXING (693-2946).